Privacy Policy
How we collect, use, and protect your personal information
This privacy policy is a professional template provided for general informational purposes. It is not legal advice and should be reviewed and adapted by qualified legal counsel in your jurisdiction before it is published or relied upon.
Island Tank Solutions ("Island Tank Solutions", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how and why we use it, who we share it with, the cookies and tracking technologies we use, and the rights and choices available to you. It applies to our website and to enquiries you submit to us through it.
1. Who We Are
Island Tank Solutions is a Caribbean industrial tank fabrication and construction company providing tank repair, modification, new construction, and civil engineering services. For the purposes of applicable data protection law, Island Tank Solutions is the data controller responsible for your personal information. If you have any questions about how we handle your personal information, you can contact us about privacy matters at info@islandtanksolutions.com.
2. Information We Collect
2.1 Information you provide to us
When you complete our contact form or otherwise reach out to us, we collect the information you choose to share, which may include:
- Your name
- Your email address
- Your phone number
- Your company or organization name
- The contents of your message or enquiry
- Any files or attachments you upload (for example, drawings, specifications, or photos)
2.2 Information we collect automatically
When you visit our website, certain information is collected automatically through cookies, pixels, and similar technologies, including:
- Device and browser data (such as device type, operating system, browser, screen size, and language)
- Usage data (such as pages viewed, links clicked, time on page, referring URLs, and how you navigate the site)
- Your IP address and approximate, location derived from it
- Identifiers and events set by cookies, pixels, and similar tracking technologies
Non-essential analytics and marketing technologies are loaded only after you give consent through our cookie banner. See Section 3 for details.
3. Cookies & Tracking Technologies
Cookies are small text files stored on your device. We also use similar technologies such as pixels, tags, and local storage. We group these technologies into three categories. Only Necessary cookies are active by default; Analytics and Marketing technologies load only after you consent through our cookie banner.
You can accept or reject Analytics and Marketing categories when you first visit the site, and you can change your choices at any time. See Section 10 for how to manage your preferences.
4. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes, project information, and customer support
- Manage, operate, secure, and improve our website and its content
- Measure and analyze how our website is used (with your consent for analytics)
- Deliver, measure, and improve our advertising and marketing campaigns (with your consent for marketing)
- Send communications you have requested or that relate to your enquiry
- Maintain business records and comply with our legal, regulatory, and accounting obligations
- Establish, exercise, or defend legal claims and prevent fraud or misuse of the site
We do not sell your personal information for money. Where the use of certain advertising technologies may be considered a "sale" or "sharing" under California law, you can opt out as described in Section 9.
5. Legal Bases for Processing (GDPR / UK GDPR)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under Article 6 of the GDPR (and the equivalent UK GDPR provisions):
- Consent — for non-essential cookies and similar technologies (Analytics and Marketing), and for any optional marketing communications. You may withdraw consent at any time.
- Legitimate interests — to operate and secure our website, respond to enquiries, understand our audience, and promote our services, where these interests are not overridden by your rights and freedoms.
- Performance of a contract — to take steps at your request before entering into a contract and to deliver the services you ask us about.
- Legal obligation — where we must process your information to comply with applicable law.
6. Sharing & Third Parties
We share personal information only as needed to operate our business and website. We may disclose information to:
- Advertising and analytics providers — Meta Platforms, Inc. (Meta/Facebook Pixel) and Google LLC (Google Analytics 4 and Google Ads), where you have consented to the relevant cookie categories.
- Email and communications providers — the email delivery service we use to receive and respond to your enquiries.
- Hosting, infrastructure, and file storage providers — our website hosting platform and our cloud file/blob storage provider, which process data on our behalf.
- Professional advisors and authorities — legal, accounting, and regulatory bodies where required to comply with law or protect our rights.
- Successors — a buyer or successor in the event of a merger, acquisition, or sale of assets.
Our service providers are permitted to use your information only to provide services to us and in line with this policy and applicable law.
7. International Data Transfers
We operate in the Caribbean and work with service providers that may store or process information in other countries, including the United States and other regions. These countries may have data protection laws that differ from those where you live. Where we transfer personal information across borders, we rely on appropriate safeguards where required, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or other lawful transfer mechanisms.
8. Data Retention
We keep personal information only for as long as necessary for the purposes described in this policy, including to respond to your enquiry, maintain business and legal records, and resolve disputes. Contact form submissions are generally retained for up to three (3) years from your last interaction with us, unless a longer period is required by law. Cookie and tracking data is retained according to the retention settings of the relevant tool and your consent choices. When information is no longer needed, we delete it or anonymize it.
9. Your Privacy Rights
9.1 GDPR / UK GDPR (EEA & United Kingdom)
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request rectification of inaccurate or incomplete data
- Request erasure of your personal information
- Request restriction of processing
- Receive your data in a portable format (data portability)
- Object to processing based on legitimate interests
- Withdraw consent at any time, without affecting prior processing
- Lodge a complaint with your local data protection authority
9.2 California (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the "sale" or "sharing" of personal information
- Limit the use of sensitive personal information, where applicable
- Not receive discriminatory treatment for exercising your rights
We honor opt-out preference signals, including the Global Privacy Control (GPC), as a valid request to opt out of the sale or sharing of personal information for the browser or device on which it is enabled.
9.3 Canada (PIPEDA)
If you are in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) gives you the right to access the personal information we hold about you, to request correction of that information, and to withdraw consent (subject to legal or contractual limits). You may also direct a complaint to the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact us at info@islandtanksolutions.com. We will respond within the timeframes required by applicable law. We may need to verify your identity before acting on your request, and you may use an authorized agent where the law permits.
10. How to Manage Your Cookie Choices
When you first visit our website, our cookie banner lets you accept or reject the Analytics and Marketing categories. Necessary cookies are always active because the site cannot work without them.
You can change your choices at any time using the “Cookie Preferences” control in the footer of every page. You can also manage or delete cookies through your browser settings, and you can opt out of certain advertising via your browser's Global Privacy Control signal where supported. Disabling some cookies may affect how parts of the site function.
11. Children's Privacy
Our website is intended for a business and professional audience and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the effective date and version reference at the top of this page. Material changes will be highlighted where appropriate. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, requests, or concerns about this policy or your personal information, please contact us:
Island Tank Solutions
General enquiries: info@islandtanksolutions.com
Privacy enquiries: info@islandtanksolutions.com